Dear A Team Customer,
Thank you for choosing The A Team for your all your mortgage needs.
The A Team surveys our clients so we can better understand their most critical needs and expectations and, most importantly, so we can meet or exceed those expectations consistently. When our clients speak, we work hard to execute improvements that were suggested. Your feedback is important to us so please take a few minutes to complete our survey below, and answer the questions based on your last loan experience with us.

Thank you for your input, and thank you as always for your valued business.
The A Team

 
 


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Customer Name:
Customer Email:


Please rate us on a scale of 1 to 5 on the following (5 being the best)
1. The levels of financial advice you received from "Loan Officer".
2. The degree of efficiency & proactive service you received from this team
3. The degree in which we met your expectations on time frames, such as loan approval, closing, etc.
4. The amount of estimated closing costs vs. what you actually paid.

5. The level of courtesy from our
staff.

6. The level of efficiency and clarity in getting your questions answered.
7. The overall experience of working with us.

 

Please express your honest feelings to the following: It’s your feedback that can help our team improve.
   
1. Is there anything that was important to you that we did not address?
2. What suggestions do you have for improving the level of our service?
3. When we find information that would be valuable to your mortgage plan, how would you like that information communicated? (E-mail, phone, etc…)
4. Would you recommend our team to a friend or relative?
5. Who do you know who is in need of our services at this time?

 

 
 
3580 Linden Avenue  .  White Bear Lake  .  MN 55110 Equal Housing Opportunity Copyright © 2004 The A Team. All rights reserved.